Practical tools for simple, effective dispute resolution

We bring people, businesses and industry together to solve claims and disputes. The best way to understand a claim or dispute is to allow both parties to address their issues together. Our platforms enable this to happen directly.

Our platforms

Resolution focused
on your needs

We aim to make resolution of both claims and disputes simple and effective for all involved. Our platforms are designed to assist people, businesses and institutions to find resolution in a simple, affordable, convenient and time sensitive way. They have been especially designed by leading industry experts to achieve this and they offer a complete suite of tools.

Our two online platforms, TalkTerms Swift and TalkTerms Engage offer the future of dispute resolution and have been built to the highest standards of security, compliance and regulation.

TalkTerms Swift

Make the intelligent deal

Simple to use and cost effective, TalkTerms Swift is designed for parties to move promptly through their claim or dispute. This platform encourages collaborative resolution meaning all parties save money, time and hassle in getting a result.

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Platform is end-to-end encrypted and fully GDPR compliant.

Intelligent algorithms designed by industry experts.

Fast, effective results save time and money.

Intuitive design, controlled bidding visibility and agreement capture .

TalkTerms Engage

Tailor your dispute resolution provision

Our video conferencing platform offers users excellent connectivity and security supported by the best dispute resolution practitioners. For Mediators, arbitrators and adjudicators Engage offers one continuous platform to run their alternative dispute resolution process.

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Platform is end-to-end encrypted and fully GDPR compliant.

Adaptable workspaces with break out rooms and screenshare.

Crystal clear video enables confident communication.

Upload and store documents, manage cases and bookings.

Our experts

If you have a dispute and you would like to pick your own industry expert mediator to hear your case, you can choose from our wide ranging panel. You will be provided a fully disclosed and transparent fixed fee for your case. These experts have been fully trained in using our platforms and are eager to assist you in finding resolution in a time sensitive, convenient and affordable manner.

Our experts will aim to assist you to resolve your dispute within 30 days.

Our support

At TalkTerms we have a full support team that can assist you if you are experiencing technical difficulties.

We also have fully qualified Dispute Resolution Clerks, who for an additional cost, will run the technical aspects on the Engage platform in conjunction with the appointed mediator, adjudicator or arbitrator.